Quick Fix
One specific issue, resolved
$69/session
- Up to 30 minutes
- One focused problem
- Examples: printer offline, email password, single update
- Screen-sharing session
- Follow-up email with steps
Simple, transparent pricing
Pay per session or subscribe for ongoing peace of mind. No hidden fees. No auto-renewals without your explicit consent. Prices shown are all-inclusive.
Choose pricing view
Most Popular
Standard Session
Most common needs covered
$99/session
- Up to 60 minutes
- Multiple related issues
- Examples: new device setup, scam review, password overhaul
- Screen-sharing + phone guidance
- Written summary + cheat sheet
- 1-week follow-up question included
Extended Session
Complex or multi-device needs
$149/session
- Up to 90 minutes
- Multiple devices or complex setup
- Examples: full computer setup + phone + tablet, whole-home Wi-Fi
- Can split across two days
- Detailed written guide with screenshots
- 2-week follow-up support included
What's included in every session
- Background-checked, US-based technician
- Secure, encrypted screen sharing (you approve each step)
- We work at your pace — no rushing
- Plain-language explanations
- Written summary emailed after
- Satisfaction guarantee: if not resolved, no charge
Monthly Check-In
Ongoing peace of mind
$39/month
- 30-minute monthly session
- Updates, security scan, backup check
- Scam threat review
- Summary emailed to you + designated family member
- Priority scheduling for urgent issues
- 15% off additional sessions
- Cancel anytime — no contract
Best Value
Quarterly Tune-Up
Deep maintenance every 3 months
$149/quarter
- 90-minute comprehensive session
- All system updates applied
- Full security scan & cleanup
- Performance optimization
- Backup verification & test restore
- Detailed written report with photos
- 30-min follow-up call included
- 20% off additional sessions
- Cancel anytime — no contract
Family Peace of Mind
For adult children managing parents' tech
$69/month
- Everything in Monthly Check-In, plus:
- Two 30-min sessions/month (parent + you)
- You get session summaries + direct line to technician
- Proactive scam alerts for new threats
- Annual device inventory & warranty check
- Emergency weekend/holiday access
- 25% off additional sessions
- Cancel anytime — no contract
Subscription promises
- No auto-renewal without your explicit "yes" each period
- Pause anytime — we'll remind you before each charge
- Price lock: your rate never increases while subscribed
- Switch plans or cancel in one click or one call
- No cancellation fees, ever
Common pricing questions
What if a session runs over the time limit?
We'll let you know at the 5-minute mark. You decide: extend for $29/15 min, schedule a follow-up, or stop there. No surprise charges.
Do you offer discounts for veterans, seniors, or low income?
Yes. 15% off for veterans/active duty, 10% off for 80+, and a sliding scale for fixed incomes — just ask. No proof required, we trust you.
What payment methods do you accept?
Credit/debit cards, Apple Pay, Google Pay, PayPal, and checks (for subscriptions). Payment is processed securely after you approve the quote.
Can I book a session for my parent and pay myself?
Absolutely. You book and pay; they just click the link we send. Optional: we'll email you a summary after.
What's your refund policy?
If we can't resolve the issue and you're not satisfied, you pay nothing. For subscriptions, unused portions are prorated and refunded.
Are there any hidden fees?
No. The prices above are all-inclusive. No travel fees, no software fees, no "diagnostic" fees. If we recommend paid software, we'll tell you the cost first and you decide.
Not sure which fits?
Call or message us. We'll help you pick — no pressure, no sales pitch.